This happened yesterday. You should know that before we took this shop over it was a post office and a hippy wholefoods shop full of mung beans, lactose free joss-sticks and a heap of other things hardly anyone ever wanted. Except if they were sold below cost, which they often were. However, that’s not the point of this story.
Enter customer: “Three lbs of cod, please.”
SBC: “Sorry, we’re not a fishmonger.”
Customer: “No, no. Anyway, three lbs of cod please.”
SBC: “Sorry, we don’t sell cod. Or any other fish. Except sardines in tins, or smoked salmon.”
Customer: “But you ALWAYS used to sell fish.”
SBC: Explained we didn’t and we don’t.